02 // COMMUNICATIONS DISPATCH

Direct engineering contact.Zero outsourced support tiers.

Every ticket, inquiry, and report is reviewed directly by the core engineers building the PolySwitch runtime.

DIRECT INBOXES

Specialized Desks

Select the channel matching your request for fastest resolution.

Technical Support & Bugs

< 12h turnaround

Desktop runtime crashes, model API connection issues, or environment bug reports.

Commercial & Licensing

< 6h turnaround

GST invoicing, corporate team seats, enterprise deployment, or refund inquiries.

Security & Vulnerability

Immediate priority

Confidential vulnerability disclosures or local sandbox penetration findings.

Operating Hours: 24 / 7 Monitoring

Headquarters in Bangalore, India (IST / UTC+5:30). Engineering on-call responds to urgent runtime incidents continuously.

MESSAGE DISPATCH

Send a Direct Transmission

Fill out the parameters below and our lead engineer will reply directly to your inbox.

QUICK ANSWERS

Frequently Inquired Items

01 // FAQ

How does the 14-day refund guarantee work?

If PolySwitch does not meet your expectations for any reason within 14 days of purchase, email [email protected] with your transaction ID for an immediate 100% refund with zero questions asked.

02 // FAQ

Do you issue official Indian GST invoices?

Yes. All purchases processed via Razorpay include formal tax invoices with your company GSTIN, legal entity name, and address.

03 // FAQ

Can our company request custom local tool integrations?

Yes. PolySwitch supports over 500+ local Composio connectors as well as custom Python & Node.js Model Context Protocol (MCP) servers.