Direct engineering contact.Zero outsourced support tiers.
Every ticket, inquiry, and report is reviewed directly by the core engineers building the PolySwitch runtime.
Specialized Desks
Select the channel matching your request for fastest resolution.
Technical Support & Bugs
Desktop runtime crashes, model API connection issues, or environment bug reports.
Commercial & Licensing
GST invoicing, corporate team seats, enterprise deployment, or refund inquiries.
Security & Vulnerability
Confidential vulnerability disclosures or local sandbox penetration findings.
Headquarters in Bangalore, India (IST / UTC+5:30). Engineering on-call responds to urgent runtime incidents continuously.
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Frequently Inquired Items
How does the 14-day refund guarantee work?
If PolySwitch does not meet your expectations for any reason within 14 days of purchase, email [email protected] with your transaction ID for an immediate 100% refund with zero questions asked.
Do you issue official Indian GST invoices?
Yes. All purchases processed via Razorpay include formal tax invoices with your company GSTIN, legal entity name, and address.
Can our company request custom local tool integrations?
Yes. PolySwitch supports over 500+ local Composio connectors as well as custom Python & Node.js Model Context Protocol (MCP) servers.